FREQUENTLY ASKED QUESTIONS
Don’t hestitate to get in touch with us regarding any further queries
HOW DO I COOK KOREAN BBQ MEAT?
READY TO EAT IN MINUTES USING ANY STANDARD COOKING PAN
Simply heat some cooking oil over medium-high heat, lightly salt meat and spread evenly throughout the pan.
Turn each piece once cooked to your liking. Cook Wagyu meats for 30 secs to 1 min per side, and marinated meats for 1-2 mins per side.
Serve with included sides and microwave rice (available separately). Try assembling a lettuce wrap with rice, meat, side vegetables, and dipping sauce.
HOW LONG WILL THE MEAT LAST?
MAXIMUM FRESHNESS WITHIN 3 DAYS, STORE FOR UP TO 2 WEEKS
Not only is our meat 100% preservative free, our packaging allows for safe refrigeration up to 2 weeks for marinated beef/pork. Unmarinated meats and chicken should be consumed within 1 week.
Alternatively, meats can be frozen for consumption within 3 months.
WHICH AREAS DO YOU DELIVER TO?
SERVING METRO AND REGIONAL VICTORIA, SYDNEY COMING SOON
Our couriers deliver to much of Victoria, including metropolitan Melbourne and major regional.
We’ll confirm serviceability during checkout once you’ve entered an address.
HOW DOES DELIVERY WORK?
DELIVERED FRESH AND KEPT COLD FOR UP TO 8 HOURS
We deliver every Wednesday and Friday. Our cut-off is 1am two days prior for same week deliveries.
We always use refrigerated delivery vehicles, and included freezer packs will keep your items cold for up to 8 hours. It’s not necessary for you to be home to accept delivery.
HOW DO CANCELLATIONS WORK?
PAUSE OR CANCEL ORDERS ANYTIME, JUST GIVE US 3 DAYS NOTICE
You’re always free to pause or cancel without charge, just email us with at least 3 business days notice.
There is a two order minimum for the monthly order shipping discount.
CAN MONTHLY SUBSCRIPTIONS BE CHANGED?
FEEL FREE TO EMAIL US AT ANY TIME FOR CHANGES
Don’t hesitate to get in touch for any changes to frequency or included items (whether once off or recurring).